What is VOC Express™ Survey?
A Faster, Better, Less Costly VOC Survey
VOC Express™ survey is a high quality, cost-effective voice of customer survey that uses our proprietary template customized for your use. VOC Express™ survey tracks customers' product and service experience in a way that helps you develop competitive advantages for your products, services or brand.
High-Quality Actionable Voice of Customer Information
Our built-in reports, customized questions and PowerPoint summarize findings for your managers in marketing, customer service, quality, product design and customer loyalty. Our research expert presents the findings PowerPoint to your team in a web meeting.
Voice of Customer Survey Uses Lean Principles to Reduce Price
We standardized most of the questions in the survey, while allowing others to be customized to meet clients' unique needs. Standardization allows us to streamline, automate, reduce waste and improve quality. We pass the resulting savings along to clients as lower prices.
A Robust, Scalable VOC Survey Solution
Its carefully structured design makes VOC Express™ survey a robust and scalable voice of the customer survey solution. VOC Express™ survey may be applied to products, brands, business units, enterprises and more. It is ideal for satisfying ISO requirements and gaining actionable information administered by our professional research firm.
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Express™ Survey
Data Sheet
Express™ Survey
Data Sheet